EcoSunTec products with valid serial numbers are warranted to the original purchaser only to be free from defects and workmanship for two (2) years.
EcoSunTec’s liability under this warranty is limited to repair, or at EcoSunTec’s discretion, replacement without charge, except for transportation. All shipping and handling charges on parts or units submitted under this warranty shall be paid by the purchaser. EcoSunTec shall perform all warranty work at its repair center or at authorized service centers.
Units returned after the warranty period or those that do not have a valid serial number will be repaired for a reasonable charge. The customer will be advised of repair charge before proceeding. This warranty will not apply to any unit which EcoSunTec determines with reasonable judgment has been subject to improper maintenance, alteration, misuse, negligence, accident or damage resulting from improper service by those not authorized by EcoSunTec to perform such work. Usage with any voltage other than what is specified will void the warranty.
All warranties implied by law including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the limited warranties set forth above.
With exception of damages resulting from EcoSunTec’s failure to comply with any obligation under Federal or State Warranty Law, EcoSunTec shall not be liable to the purchaser or anyone else for damages including, but not limited to consequential damages, and damages by reason of injury to any person due to defect or malfunction of the unit, or any part or parts therein, or for any other reason. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
For warranty repairs, please contact EcoSunTec at 803-319-4836 or one of our authorized repair centers.